NTT DATA Focus

Key Considerations for Implementing RAG in Generative AI

Companies are starting with back-office tasks such as report writing and policy searches, where they can apply generative AI with fewer risks. Retrieval-Augmented Generation (RAG) gives large language models access to internal data, improving accuracy and relevance. Teams achieve better results when they structure data carefully, assign departmental ownership, and validate outputs with domain experts. NTT DATA equips organizations to democratize RAG through no-code tools, training, and governance. It also offers DataRobot and is launching "Smart AI Agent™" services to automate workflows.

September 5, 2025: Global

Data & Artificial Intelligence

Empower your workforce with AI in manufacturing operations

Current manufacturing reporting systems serve as living, breathing connections between the factory floor and the broader business. But even with all the available data and defined metrics, these same systems often fail to provide actionable insights.

August 20, 2025: Global

Data & Artificial Intelligence

Measuring customer loyalty in the age of AI needs a fresh take on NPS

Net Promoter Score (NPS), the trusted metric for measuring customer advocacy and loyalty, has long provided critical insights into customer experiences and organizational health. However, as AI and GenAI become integral to business operations, organizations must rethink how they leverage NPS to capture the nuanced realities of intelligent systems and services.

August 18, 2025: Global

Data & Artificial Intelligence

Setting sail for the future: Agentic AI charts a new course for business

I'm a sailor at heart, and one of my favorite pastimes is taking to the seas with a group of friends. On a recent sailing trip, I had the opportunity to introduce my companions to a new crew member - a ChatGPT-based AI model that I'd been teaching to speak with an Australian accent. It proved to be an invaluable addition to our voyage.

August 7, 2025: Global

Data & Artificial Intelligence

The new frontier: Why agentic AI should be on every CIO's roadmap

As a senior technology executive at a leading IT service provider, I've had the privilege of working closely with CIOs who wear multiple hats - they need to act both as business strategists and as IT leaders. These roles demand a constant focus on enabling innovation, improving operational efficiency and improving the experiences of both customers and employees across the organization.

August 4, 2025: Global

Data & Artificial Intelligence

The autonomous enterprise: Are you ready for what's next?

I'm excited about what's unfolding in the era of agentic AI. It feels like we're stepping into a new frontier of what's possible for business.

July 31, 2025: Global

Data & Artificial Intelligence

NTT DATA and Microsoft simplify multiagent AI systems at scale

While some organizations are still focused on integrating single-purpose GenAI solutions into their workflows, their forward-thinking peers are moving on to the exciting challenge of managing multiagent systems at scale.

July 31, 2025: Global

Data & Artificial Intelligence

Data readiness: Your first step to agentic AI success

To make agentic AI the backbone of your digital transformation, you need a foundation of high-quality, context-rich data.

July 30, 2025: Global

Data & Artificial Intelligence

Efforts for establishing governance to support AI utilization, in collaboration with Resona Holdings

While the use of AI technologies such as Generative AI is accelerating, many companies face challenges in securing internal controls and complying with various guidelines issued by the government and industry groups. To achieve effective AI governance, it is necessary to respond to the situation of AI usage in the field and the maturity of the organization. NTT DATA offers an "AI Governance Consulting Service" to help companies utilize AI safely and securely. This comprehensive service includes system design, rule formulation, educational support, and technical implementation, such as red teaming and introducing guardrail tools. As an example of such efforts, this article introduces a practical example of AI governance construction co-created with Resona Holdings (hereafter referred to as Resona HD).

July 17, 2025: Global

Data & Artificial Intelligence

Secure networking: Is your network ready to support AI workloads?

Imagine this: A bank launches a wealth management platform with predictive trading algorithms in five countries at once. A hospital integrates wearables, diagnostic tools and mobile staff systems to provide precise patient care through predictive analytics. A global manufacturer reprograms electric vehicles remotely for proactive maintenance, while tracking their supply chain in real time.

July 15, 2025: Global

Network Data & Artificial Intelligence Edge

Smart agents, smarter business: Experience the power of agentic AI

We stand on the brink of a transformative moment in business history.

July 2, 2025: Global

Data & Artificial Intelligence

AI for Prosperity, the Planet and People

Deep in the world's oldest rainforest, AI is working alongside the ancient wisdom of indigenous communities to restore a fragile ecosystem. Decades ago, more than 500 acres of Australia's Daintree Rainforest were cleared for agriculture, leaving behind degraded land now overrun by invasive species. Today, AI is accelerating its recovery.

June 20, 2025: Global

Data & Artificial Intelligence

NTT DATA Focus

Pick Up

The intelligent manufacturing dream is crumbling - here's why

Showcasing our latest thought leadership on GenAI in banking industry at Sibos 2025